Delta TechOps will replace its legacy maintenance and engineering systems with Trax maintenance software as part of efforts to digitize MRO operations and enhance efficiency.
The company has chosen to deploy Trax’s eMRO and eMobility applications, starting with its line maintenance network that employs more than 6,000 technicians. Trax eMRO is an enterprise software system for managing aircraft maintenance. Trax eMobility is a suite of mobile applications technicians can use to manage various maintenance activities, such as checks, task cards, defect reporting, inspections and inventory management.
Trax parent company AAR says the initial implementation will be used as a foundation for Delta TechOps’ future deployment of additional eMRO modules and eMobility apps focused on heavy maintenance, maintenance planning, engineering and quality management. Andrew Schmidt, president of Trax and senior VP of digital services at AAR, says the company expects to incrementally go live with Trax beginning in the third quarter, with the final drop taking place in the second half of 2026.
“This is a multi-year implementation, and timing will be determined through detailed planning and coordination,” Schmidt tells Aviation Week Network. “We will deploy additional eMRO modules from our eMobility Suite for additional maintenance and support areas. Each phase will encompass system configuration, integration, rigorous testing, user training and deployment. These activities are structured to ensure a seamless transition with no disruption to ongoing operations.”
Christina Bautch, managing director of inventory, logistics and technology at Delta Air Lines, says the company is “actively reviewing all possibilities to rationalize and integrate tools and technology. Our approach will be risk-averse and is aimed at improving the employee experience, safety and operational reliability.”
Beyond maintenance and engineering software, Delta TechOps is augmenting its operations with several emerging technologies, such as drone inspections and artificial intelligence (AI). Trax has previously worked with technology providers such as Rolls-Royce and PTC to integrate their digital technologies with its software platform. In April, Trax launched an interface between eMRO and Rolls-Royce’s Blue Data Thread platform. It partnered with PTC last year to integrate Trax and PTC’s Servigistics parts optimization software and to develop joint solutions.
Schmidt says Trax is “actively engaging with drone technology providers” to directly integrate its systems, noting that “this will add efficiencies through immediate access via our mobile applications to view 2D and 3D damage data, access other maintenance-related information, and automate the creation of defect logs.”
AAR Corp. acquired Trax in 2023. Since then, customers such as Amerijet, Archer Aviation, Cathay Pacific, SIA Engineering Company, Singapore Airlines and WestJet have selected Trax software.
Related Content
